24 hour advance notice is required if you need to cancel or reschedule your appointment. This allows the opportunity for someone else to schedule an appointment. Excepting emergency, if you are unable to provide 24 hours notice, you will be charged the full amount of the session.
Appointment times are arranged specifically for each client. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. If you arrive more than 15 minutes late for your appointment, we will be unable to complete the session, and normal charges will apply.